Effective Date: March 2026 | Last Updated: March 2026
Command Medical Products, LLC is committed to ensuring that our website, commandmedical.com, is accessible to all users, including individuals with disabilities. We strive to provide a positive online experience for everyone and are working continuously to improve the accessibility and usability of our Site.
1. Our Commitment
Command Medical Products, LLC aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including those with visual, auditory, physical, speech, cognitive, and neurological impairments.
2. Standards We Follow
Our ongoing accessibility efforts are guided by the following principles drawn from WCAG 2.1:
- Perceivable — Information and user interface components are presented in ways that all users can perceive, including alternative text for images, captions for video content, and adaptable content structure.
- Operable — User interface components and navigation are designed to be operable by keyboard and other assistive technologies, with sufficient time for users to read and interact with content.
- Understandable — Information and operation of the interface are clear and consistent, including readable text, predictable navigation, and input assistance.
- Robust — Content is built to be compatible with current and future assistive technologies, including screen readers and other tools used by individuals with disabilities.
3. Measures Taken to Support Accessibility
Command Medical Products, LLC takes the following measures to ensure our Site’s accessibility:
- Incorporating accessibility as part of our web design and development practices
- Using structured HTML headings to support screen reader navigation
- Providing descriptive alt text for meaningful images
- Ensuring sufficient color contrast between text and backgrounds
- Using responsive design to support a range of screen sizes and devices
- Avoiding content that flashes or blinks in ways known to trigger photosensitive conditions
- Ensuring forms and interactive elements are labeled and keyboard-navigable
4. Known Limitations
While we strive for full accessibility, some areas of our Site may not yet fully meet WCAG 2.1 Level AA standards. We are actively working to identify and address these gaps. Known areas we are working to improve include:
- Some legacy PDF documents (including older versions of the Quality Manual and ISO Certificate) may not be fully screen reader compatible. We are actively working to address this.
- Some embedded video content may not include captions or transcripts. We are actively working to address this.
- Some older pages may have limited keyboard navigation support. These are being reviewed and updated.
If you encounter an accessibility barrier on any page, please contact us (see Section 6) and we will make every effort to provide the information you need in an accessible format.
5. Third-Party Content
Our Site may include content, tools, or features provided by third-party vendors (including social media platforms, job listing services, and video hosts). While we endeavor to work with accessibility-focused vendors, Command Medical Products, LLC cannot fully control the accessibility of third-party content. We encourage affected users to contact those vendors directly.
6. Feedback and Contact
We welcome feedback on the accessibility of commandmedical.com. If you experience difficulty accessing any content or functionality on our Site, or if you need information in an alternative format, please contact us:
Command Medical Products, LLC
15 Signal Ave.
Ormond Beach, FL 32174
Phone: 386-672-8116
Email: sales@commandmedical.com
When contacting us, please include:
- The web address (URL) of the page where you experienced the issue
- A description of the problem or barrier encountered
- The assistive technology or browser you were using (if known)
- Your preferred contact method for follow-up
We aim to respond to accessibility feedback within five (5) business days and to resolve reported issues as promptly as possible.
7. Formal Complaints
If you are not satisfied with our response to an accessibility concern, you may contact the U.S. Department of Justice’s ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY) for information about applicable rights under the Americans with Disabilities Act (ADA).
8. Ongoing Improvement
Accessibility is an ongoing effort. Command Medical Products, LLC is committed to regularly reviewing and improving our Site’s accessibility. We conduct periodic accessibility reviews and incorporate user feedback into our continuous improvement process. We conduct periodic accessibility audits using both automated tools and manual testing.
This Accessibility Statement was last reviewed in March 2026. We will update this statement as improvements are made or as our practices evolve.