Along with our core contract manufacturing capabilities, Command Medical provides the following value added services to ensure the success of your medical device program and to support your company’s overall outsourcing strategy.
Formal Order Acknowledgments
For every purchase order, Command issues a written acknowledgment to confirm alignment and reinforce confidence that your requirements are understood and prioritized. Monthly open order reports proactively validate key details—quantities, delivery dates—ensuring clarity and continuity throughout the process.
World Class Customer Service
A key to ensuring worry-free outsourcing is maintaining communication. Command has attentive, responsive and informed customer service, account managers, engineers and project manager representatives ready to assist.
Smart Manufacturing Planning
For every new product, Command conducts a thorough analysis to define the most efficient, scalable, and cost-effective manufacturing approach. By identifying opportunities to reduce labor, enhance technology, and streamline operations, we ensure the production process meets all specifications while minimizing waste, cost, and lead time—without compromising quality.
Certified “Dock-To-Stock” Programs
Our careful process validation and quality track record have prompted many of our customers to give Command “dock-to-stock” certification. In doing so, certain incoming inspections can be waived, shortening lead times and reducing costs.
Consigned Parts
If one of our customers has more buying power than we do, we encourage them to use it. However they are supplied, Command will happily work with customers on consigned parts, applying the same traceability and careful inventory management standards that have made us a preferred single source provider.
Custom Production
We offer customized production for small runs as well as large volume production making Command a more appealing, cost-effective choice for outsourcing. Every product has its own unique manufacturing cell tailored to optimize and meet the specific criteria of your product.
Open Door Policy
We welcome customer and industry audits because it provides confidence and reassurance our customers want and deserve. We also desire transparent feedback from our customers on what we are doing well and in any area we can improve. This feedback is shared with leadership and taken to heart. Command cares.
Sterilization Management
Command offers EtO and Gamma Sterilization management for our customers’ medical devices.
Location – Domestic and Nearshore Manufacturing
Whether you prefer your product manufactured domestically or you seek a low-cost manufacturing solution with shorter lead times, Command Medical is strategically positioned to meet your needs. Both our Ormond Beach facility and Nicaragua facility are registered with the FDA and are ISO 13485 certified.